Director, Payments

ROLE SUMMARY

The Director, Payments will be responsible for developing and executing Prairie Payments Joint Venture’s (PPJV) payments strategy across all products and services. Reporting to the Vice President, Strategy and Product, the Director, Payments will have an in-depth understanding of the core and real-time payment solutions, clearing and settlement, Payments Canada rules and standards, and overall Canadian Payments landscape including evolving needs of customers and payments modernization.

The Director, Payments will lead efforts to strengthen, grow and modernize PPJV’s product offerings across wires, bill payments, automatic funds transfers, cheque, Interac, e-Transfers, real-time rail, clearing and settlement, and reporting by effectively managing risks and aligning to PPJV’s overall strategic direction. This role will be accountable for defining and delivering product roadmaps, managing P&L, engaging clients and key stakeholders while developing and managing a high-performance team. This role will also work collaboratively with technology, operations, and program management office (PMO) teams and external stakeholders as well as third-party partners as required.

KEY RESPONSIBILITIES 

• Leadership in managing the current portfolio and product strategy and roadmap
• Drive client value propositions, positioning, segmentation, targeting, channel strategies, and competitive differentiation
• Oversee all aspects of product life cycle management as the product and business owner, including prioritization, business requirements, development, compliance and risk management, testing and production launch
• Define and monitor key performance indicators (KPI’s) that measure product success and lead to continuous improvement
• Lead research and innovation through industry and market research
• Provide payments expertise to clients, prospective clients and internal partners, and demonstrate thought-leadership in the industry payments forums
• Oversee project development and infrastructure changes, including business requirements, collaboration and confirmation of functional requirements documents, satisfaction of PPJV’s governance criteria, compliance with AML and business risk requirements, review, and approval of test plans and sign-off on production launch
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for PPJV brand, its clients and assets, by driving compliance with applicable laws, rules and regulations, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

EXPERIENCE AND SKILLS 

• Bachelor’s degree, Master’s degree preferred
• 15 plus years product management experience, including minimum 8 years managerial experience
• In-depth knowledge of the payments solutions and ecosystem, as well as industry networks
• Expert in understanding of the regulatory requirements of the payments industry
• Experience with rolling out new products, improving processes, and managing projects is essential
• Outstanding communications skills, written and verbal
• Resourceful, creative, and highly self-motivated individuals who can work in a fast-paced environment

The Environment

PPJV is a fast paced and focused environment where employees and contractors share the mission to deliver efficient, cost effective, modernized payments processing to prairie credit unions.

Interested candidates are asked to submit a resume & cover letter via this link by 4:00 PM on Monday, January 6, 2025. We thank all candidates for their interest; however, only those candidates selected for an interview will be contacted.